Refund

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it and in it's original packaging. You will also need to include your confirmation email with the return. 

To start a return, you can contact us at Info@tacticiantrays.com and If your return is accepted we will email you a return shipping label. Included in this email will be instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at tacticiantrays@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. We will evaluate each return and correct all issues.

Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted you can make a separate purchase for the new item. Refunds can take up to 5 busines days as your bank has to approve them.

Refunds
We will notify you once we’ve received and inspected your return, and will let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund to your account.